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Come on MYOB Fix this stupid Errors !!!!!

Valued Cover User AndrewStephen
663 Posts
Valued Cover User
Australia
AndrewStephen
Valued Cover User

676Posts

440Kudos

13Solutions

Come on MYOB Fix this stupid Errors !!!!!

Come on MYOB Fix this stupid Errors !!!!!

 

Please explain how and why I am getting this error.

I am sick and tired of  wasting hours each week because your software is so broken.

 

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Not one else is using MYOB and I was a new order I was entering.

All I wasnted to do is record.

Seriously MYOB you need to fix all of these time wasting bugs in your software.
After all these years developing the AR and you still can't get the basics right.

 

2 REPLIES 2
Experienced User PAL1
10 Posts
Experienced User
PAL1
Experienced User

10Posts

2Kudos

1Solutions

Re: Come on MYOB Fix this stupid Errors !!!!!

Hi there,

 

Normally, if there is a discount applied, finance charge or credit note involved, it tries to record another journal for this and the transaction numbering gets locked by the warn for duplicates setting.

 

Try to turn off the warn for duplicate invoice numbers or purchase order numbers in setup > preferences > sales/purchases (depending if the payment is on a invoice or bill).

 

Hope that helps.

Highlighted
Valued Cover User AndrewStephen
663 Posts
Valued Cover User
Australia
AndrewStephen
Valued Cover User

676Posts

440Kudos

13Solutions

Re: Come on MYOB Fix this stupid Errors !!!!!

Hi @PAL1 

 

I would rather the errors message then having duplicate invoice numbers.

 

Turning off checking for duplicate invoice number can result in two transactions having the same number when we import sales at the end of the day and someone is still entering orders for the next day.

 

MYOB need to fix these issues rather then making suggestions for work arounds that make things even worse.

 

What I needed to do was same the transactions as an order, open again and change to an invoice.

Its a bug, its been reported via the forum as per MYOBs request and hopefully its fixed before AR2025 Smiley Happy

 

 

 

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