Connection error

[LL2113]

I have tried million times to delete purchase in the MYOB, somehow the messages keeps saying connection error. Anyone can help me with this. 

[LL2113]

Hi, I have attached file FYI.

[Melisa_D]

Hi @LL2113, 

Thanks for your post. Looking at the error log it looks like AccountRight is experiencing a timeout when deleting the purchase, can you please close down AccountRight and clear the AccountRight cache. Once cleared can you try to delete that purchase ?

Do let me know how you go. 

[LL2113]

Hi Melissa,

thank you for replying.

It doesn't work by this way.

[Melisa_D]

Hi @LL2113, 

Thanks for the update. To troubleshoot can you enter in a sample purchase with a few of the items listed on the purchase your trying to delete, does it allow you to delete the sample purchase?