Credit Card Surcharge PayDirect

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Contributing Cover User
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Credit Card Surcharge PayDirect

How do i charge the 1.8% fee automatically to a customer if they choose to pay credit card.
These are some of the highest merchant fees in the banking right now.
Commbank is charging 0.6% on MC/Visa and MYOB is charging 1.8%?

I dont even get 1.8% on a savings bank account i think. This is daylight robbery.


I want the charges to be added to an invoice is someone chooses to pay by credit card.

These charges were not displayed to me when i signed up to paydirect, it might have been in some terms and conditions but it wasnt hey were gonna slap you $150 a month on your invoices if you use this

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Former Staff
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Re: Credit Card Surcharge PayDirect

Hello @SonnyS 

 

Thank you for bringing your post to the community forums.  I hope you will find it to be a great source of information and answers.

 

You can find details of the Pay direct terms and conditions here and specifically the costs of using MYOB PayDirect Online, which are published on the website on this link Fees and Charges

 

As listed in the FAQ of this page there's currently no automated option to include surcharges on invoices paid online.

Cheers,
Andrew

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Contributing Cover User
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Re: Credit Card Surcharge PayDirect

Ok i will cancel this service and get a regular eftpos machine until MYOB stops gouging customers.

Its illegal to charge customers more than reasonable amount of merchant fees, that applies to merchants as well.

MYOB is making 1.2% profit per transaction by my calculations, not fair

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Former Staff
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Re: Credit Card Surcharge PayDirect

Hello @SonnyS 

 

While there is no automated way to include these charges, you may find this post on the forums useful Credit Card Surcharge as a way to include this information and calculations.

Cheers,
Andrew

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: Credit Card Surcharge PayDirect

thanks all for your responses. i was having similar questions and your answers were helpful to me.

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