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Contributing Cover User Chris_Barry
20 Posts
Contributing Cover User
Chris_Barry
Contributing Cover User

20Posts

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Customise forms

I have an issue with a ‘Item Sales’ customised form.

 

The form is customised to show the total number of items on the invoice

The fields name is TotalQTY_Units.

This fields works fine except when I have a line on the invoice with 100% discount.

If I give 100% discount the line quantity is removed from the total quantity at the bottom of the invoice!

 

Using the same form for Adjustment notes is even more strange.

 

The quantity on the adjustment note is multiplied by 100 and shown as a % .EG -4 shows as (400%)

I have removed the total and re applied the data field a number of times. No change!

 

Can anyone help with this very strange issue

 

1 REPLY 1
MYOB Moderator Steven_M
29,875 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

29875Posts

3663Kudos

4382Solutions

Accepted Solution Solved Solution

Re: Customise forms

Hi @Chris_Barry

 

The Total Qty/Units field on forms is something that we have raised with the required team for further investigation for a future update. As you have indicated, the field will not show quantities of items which do have a 100% discount. Along with that, it will show a multiplied percentage value for negative sales i.e. credit notes. At this stage, we don't have an exact date for when these situations will be resolved.

Kind regards,
Steven

MYOB Community Support

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