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I have an issue with a ‘Item Sales’ customised form.
The form is customised to show the total number of items on the invoice
The fields name is TotalQTY_Units.
This fields works fine except when I have a line on the invoice with 100% discount.
If I give 100% discount the line quantity is removed from the total quantity at the bottom of the invoice!
Using the same form for Adjustment notes is even more strange.
The quantity on the adjustment note is multiplied by 100 and shown as a % .EG -4 shows as (400%)
I have removed the total and re applied the data field a number of times. No change!
Can anyone help with this very strange issue
Solved! Go to Solution.
The Total Qty/Units field on forms is something that we have raised with the required team for further investigation for a future update. As you have indicated, the field will not show quantities of items which do have a 100% discount. Along with that, it will show a multiplied percentage value for negative sales i.e. credit notes. At this stage, we don't have an exact date for when these situations will be resolved.