Customised Forms

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Experienced Cover User
27 Posts
Experienced Cover User
Australia
Experienced Cover User

27Posts

10Kudos

0Solutions

Customised Forms

The new version will not allow me to migrate customised invoices from Premier 19.14.  I get no error message, just a red x.

So I tried to customise my form again within AR2020.  Did all the work then tried to save the newly customised form and got the error message Account Right needs to close.  This happened multiple times.

I need this resolved urgently because I need to send out invoices that contain my bank details for electronic transfer payments.

1 REPLY 1
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MYOB Moderator
2,046 Posts
MYOB Moderator
MYOB Moderator

2,046Posts

216Kudos

320Solutions

Re: Customised Forms

Hi @UCA 


Generally, the red cross indicates that the form type is not compatible to be imported in the new version, as an example, payslip or paycheque forms. However, if you're not even able to customise the forms from scratch, please attach the diagnostic log after the system crashes while saving the form so we can investigate the exact cause.


Alternatively, you can also try reinstalling the software as at times the error is due to the corrupt installation.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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