Delete Duplicate Electronic Payment

BronKroon78
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Delete Duplicate Electronic Payment

I have found out that a whole load of creditors purchases were entered twice, and electronic payments for those creditor payments created twice. My electronic clearing account is now obviously out. 

How do I delete the 2nd set of electronic payments before I can then go and delete the duplicate creditor purchases? 

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MYOB Moderator Komal_S
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Re: Delete Duplicate Electronic Payment

Hi @BronKroon78 

 

In order to delete the electronic payment,  follow the steps given below:

 

  1. Go to Banking > Transaction Journal > Disbursements tab.
  2. Look for the ID No. starting with EP on the date you prepared the electronic payment.
  3. Click on the blue arrow on the left to open the electronic payment transaction and then delete it from Edit menu once it is opened. 

Please let me know if you have any questions. 

Kind regards,
Komal

MYOB Community Support

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BronKroon78
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Re: Delete Duplicate Electronic Payment

HI Komal 

 

Unfortunately the arrow is grey on both sets of EP's. 

 

Any suggestions? 

 

 

EP 1.PNG
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MYOB Moderator Komal_S
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Re: Delete Duplicate Electronic Payment

Hi @BronKroon78 

 

The screenshot that you have attached does not include any electronic payment transaction. The electronic payment transaction is named "Electronic Payment" in the Disbursements as shown:

 

ep.PNG

 

You will need to find those transactions and confirm if the arrow next to them is still grey. 

Kind regards,
Komal

MYOB Community Support

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