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Deleting Old Job Numbers

BarkingGecko
4 Posts
Cover User
Australia
BarkingGecko
Cover User

4Posts

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0Solutions

Deleting Old Job Numbers

When I try to delete job numbers MYOB keeps timing out.

How do I address this

1 REPLY 1
MYOB Moderator Neil_M
9,905 Posts
MYOB Moderator
Neil_M
MYOB Moderator

9905Posts

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Re: Deleting Old Job Numbers

Hi @BarkingGecko

 

Generally speaking a timeout error occurs when AccountRight is being asked to process more information than it can handle in a set timeframe. In some cases this can be resolved by reducing the amount of information being processed, such as trying to delete a single job instead of multiple jobs.

 

Additionally we do have a timeout extender that is designed to extend the length of time before the error is produced. That said if the amount of information that AccountRight is being asked to process still exceeds the extended timeframe the only option is to reduce the amount of information being processed.

 

I have sent through a copy of the timeout extender to you via a private message. This can be accessed by clicking on your forum display picture and then selecting the envelope icon that appears

Regards,
Neil

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