Different name on Ship to address

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Different name on Ship to address

It happens that we need to send material directly to the customer's subcontract fabricator. When we wish to identify the name of the contractor's company along with the address, MYOB will not allow this. It keeps the customer name in the ship to box, and won't allow to add/change the other business's name. Very confusing for the delivery driver. Help?

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Re: Different name on Ship to address

Hi @bamboo4every1 

The Ship To address is populated by default from the card name followed by the second address on the card (you can use the Location field in the Profile section of the Card to update that address). 


If that address does need to be changed on a transaction it can be done by selecting the arrow next to the Ship to Address field on the Enter Sales window to select the relevant address on the card. Note: All addresses will be first be populated by the card name, with the exception of the Another Card option which will use that other card's name. It should also be noted that a user can click into the Ship To field on the Enter Sales window, provided the transaction is open and allowing changes, to manually enter in a different set of information if required.

Kind regards,

MYOB Community Support

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