Does anyone else have issues with missing sales orders & invoices ?

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Valued Cover User AndrewStephen
665 Posts
Valued Cover User
Australia
AndrewStephen
Valued Cover User

678Posts

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13Solutions

Does anyone else have issues with missing sales orders & invoices ?

Hi All

 

Does anyone else have issues with missing sales orders or invoices ?

 

You know you have entered a sales invoice or order but when you go back to find edit, print or email its just not there.

 

We are starting to see they many times each week and wondering if its related to the constant out of memory error crashes we get each day or if there is an underlying issues with AccountRight and writing data to the database.


Would love to hear peoples comments and thoughts on this one.

 

Cheers

Andrew

 

 

2 REPLIES 2
Valued Cover User AndrewStephen
665 Posts
Valued Cover User
Australia
AndrewStephen
Valued Cover User

678Posts

441Kudos

13Solutions

Re: Does anyone else have issues with missing sales orders & invoices ?

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Ultimate Partner GDay53
2,000 Posts
Ultimate Partner
Australia
GDay53
Ultimate Partner

2363Posts

2155Kudos

517Solutions

Re: Does anyone else have issues with missing sales orders & invoices ?

@AndrewStephen 

 

Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

 

Andrew the only issue like that that I can remember from any of my clients was where the date had been entered as 2018 instead of 2019. Eventually found the order and fixed tha date.

 

If my response to your query and has helped, please mark my post as a solution to help others in the future.
Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield
Mobile: 0402 841 627
gday@firstclassaccounts.com
MYOB Certified Consultant
MYOB Diamond Partner
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