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Duplicate Purchase#'s since 2018.3 update

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Experienced Partner ccall48
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Duplicate Purchase#'s since 2018.3 update

2018.3 doesn't pick up Duplicate supplier invoices.

 

This version has now let me enter a few supplier invoices twice with the same supplier invoice number with no warning - even though it is set to warn in settings (I double checked).

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MYOB Product Team Haydes
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Re: Duplicate Purchase#'s since 2018.3 update

Hi @ccall48

 

The warn setting does not prevent you from recording the duplicate, it simply throws the warning like so:

temp.png

 

It will still allow you to click the record button without any further prompting.

 

If you try and create a new Purchase now and manually type in a Purchase Order# that's already used, do you get this warning blinky?

 

Let me know how you go.



Cheers,

Hayden (Ex-Moderator)
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Experienced Partner ccall48
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Re: Duplicate Purchase#'s since 2018.3 update

I'm aware of how it it suposed to work, however as per my OP 2018.3 version doesn't do that thats why I'm reporting it. Cheers.

Ultimate User gavin12345
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Re: Duplicate Purchase#'s since 2018.3 update

Hi @Haydes

 

Given the number of users reporting this - this seems to be another one of those things that went wrong with this update - please get developers to check and confirm. So far we have Reconciliation issues, blank lines on invoices with zeroes and now this - duplicates being ignored without warning.

 

My question is how can so many things go backwards with an update?

 

Regards

Gavin

Super User sholt73
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Re: Duplicate Purchase#'s since 2018.3 update

just wanted to add my 2c to this, just did some tests and I get the warning across quite a few files of mine. looks like it's not a widespread bug if it's just not working for this 1 user.

 

perhaps @Haydes should take a closer look at @ccall48's file.

MYOB Product Team Haydes
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Re: Duplicate Purchase#'s since 2018.3 update

As I'm not able to replicate this on my files either, I'd agree with @sholt73 that I'd like to focus on your file specifically.

 

@ccall48, to look into this I'd like to arrange for a call back where I can sit with you as we look into this matter. Could you please send me a Private Message with your contact details and preferred contact time so I can arrange this around you?

 

You can send me a Private Message by hovering your mouse over my Avatar and clicking Send Message on the popup.

 

@gavin12345, I'll be sure to look into this. From a preliminary investigation I can't say this is a bug so far though I will continue to investigate to be sure. I'll make sure to close the loop on this thread.



Cheers,

Hayden (Ex-Moderator)
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Experienced Partner ccall48
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Re: Duplicate Purchase#'s since 2018.3 update

I believe you have now managed to replicate this Hayden_B?

 

I double checked and the error definatley occurs on my machines when adding invoices through in tray.

 

 

Cheers Cory.

MYOB Product Team Haydes
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Re: Duplicate Purchase#'s since 2018.3 update

Hi @ccall48

That is correct, I've found that this does not give the warning if we're trying to create a new Purchase using In Tray. Though using it via Enter Purchases works as expected.

 

This has been raised with the Development Teams to resolve. I've also tagged this thread so I can make updates as I get them.



Cheers,

Hayden (Ex-Moderator)
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Super User sholt73
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Re: Duplicate Purchase#'s since 2018.3 update

from this thread, it sounds like there are now 3 major bugs found:

  • bank rec no longer shades transactions when ticked
  • the blank lines/headers on purchases show $0 pricing
  • and now this, where the duplicate PO#'s aren't being warned from In Tray

 

this is a fairly embarrassing time for myob.

 

I propose a way for users to find that this is a bug before waiting for confirmation. I do use other software that has an "open" policy on the bugs they have on a list (say bugzilla) that the public can view. while I understand a company like myob wouldn't want it to admit fault (it's rare to see), perhaps you could let us know with some blog post or whatever to know when major bugs are found and to keep a list of what is happening and when it's expected to be fixed.

 

let's keep it simple for now, major workflow problematic bugs/issues. things like basics having blocks missing in the gui where other command centres would be and other seriously minor bugs can be ignored.

 

maybe others would have a better look into something like this than me, and I encourage an open discussion on it.

Super User Elizabeth_Adamson
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Re: Duplicate Purchase#'s since 2018.3 update

YES, YES & YES!

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