Electronic Payment Reversal

[AinsleyCMP]

Hi @Tracey_H 

I prepared a bulk electronic payment, but then there was a computer issue which required me to reverse the payments and start again (the new bulk payment sucessfully processed).   

Could you please advise how I clear the reversals that are sitting in  Prepare Electonic Paymernts , and the Electronic Clearing Account?  Also, would this impact anything else that is not obvious to me?

Much appreciated.   Ainsley

[Tracey_H · Accepted solution]

Hi @AinsleyCMP 

Thanks for your post. You should be able to tick those reversals and click on bank file, you'll get a warning message that it's a negative amount and won't be included in the ABA file. click ok.

That will transfer the amount from the electronic clearing account to the bank account. In the Reconcile Accounts window you should have

1. the original bulk payment
2. the reversal
3. the new bulk payment

match 1 and 2 together, they will just clear each other out

match 3 to the actual withdrawal from the bank account

Please do let me know how you go with this.

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