IMPORT data - job code

[Sppokle]

HI,

I import all my month-end journals, and for some unknown reason, MYOB will post the job codes on some of my journals and on other journals it will post imported journal with error and not code the job code. Yet my import files are identical in both instances.

There seems to be no logical answer for why it will post some import files correctly and then the next file incorrectly.

It causes umpteen headaches as there is also no answer on how to correct this error effectively. We are now spending days correcting errors from past periods.

[Jesh_D]

Hi @Sppokle 

Thank you for your post. 

Are you able to please upload the import error log so we can investigate the cause of error?

[Sppokle]

Hi

At the time the import error log gives a warning that it is not importing the job code. I have attached the original import file and then attached the import error log file.

I use the same file General for all my month-end journals and reversals, it only does this on some of my imports not all of my imports and yet all journals have the same layout.

SO for me, it is creating confusion as to why I then have to go back to amend all the journals to insert a job code

Kind Regards

[Mike_James]

Hi @Sppokle , I see that the job numbers in your text file have spaces on either side, maybe removing those will help. (The amounts do as well, so this may not be the cause of the error on jobs).

Also, the field order appears to affect the import results in recent AccountRight versions. I attach a sample file which imported successfully; if you match that layout it may import without error.

[Sppokle]

HI

I use the same journal file to import all my journals for EOM but it is only about 3 /4 of those imports that it is creating an error log, this is what does not make sense. I have no issues with any of my other journals. 

[Komal_S]

Hi @Sppokle 

Apologies for delay in getting back to you.

Generally this import warning is resolved by following suggestions given by @Mike_James . In regards to your question regarding why this is just happening with one import and not others, we will need to compare the two import files. If you have already done so and nothing seems odd, we will report this to the developers so that they can figure out the cause if this recurs in the future for you or anybody else. 

[Sppokle]

Hi Komal

Apologies for such a delay, month-end process comes around once a month and I still have the same problem

1st File - Is the Excel file for month-end on this particular Journal

2nd File - importlog - TEST.txt is showing that it would not import the General .TXT file 

3rd File  - General.TXT - I use this file to import all my journals - some imports work perfectly and others will not bring through the JOB CODE

Files 4 and 5 are some of the others that do not work 

Kind Regards

[Komal_S · Accepted solution]

Hi @Sppokle 

I have tried to import all your files in my sample file and they have imported with the job numbers successfully, and if it's not importing the jobs occassionally for you, check the following:

1) Tick Warn if jobs are not assigned to all transactions under Setup>>Preferences>>System.

2) When you open the import file in Excel, the Job field cells should be formatted to General. This is an important step as if the cells for this column are formatted to Text or Number, the job will be ignored in the final import regardless of any other setting.

Let me know if you have further questions on this. 

[Sppokle]

Hi Komal,

I have now checked all my month-end files, I double-checked my setup for a Warning on Job Costs.

I will only be able to check this at the end of the month

Thank you for your assistance

Kind Regards

Sppokle