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When we import our invoices, AccountRight is automatically changing the GST amount that was invoiced. How do we stop AccountRight from updating the GST amounts on imported invoices?
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Normally MYOB take the Account Tax Code from the Chart of Accounts, so the first thing to check is that the Chart of Accounts has the correct Tax Codes allocated to all accounts.
I've check the income account and the tax code is GST. Our invoices have both GST and GST free items which the amount is combined in the data file. eg Invoice $100 plus $10 GST, $10 GST Free. The Data file will then say Amount $110, $10 GST. When imported into AccountRight the GST is changed to $11.00.
The software provider thinks there is a way to confige AccountRight to stop overwriting the GST amount.
Your problem is simple.
You can only have one Tax Code per account.
You should have two different account numbers one for Sales with GST and one for Sales GST FRE.
If I enter a Invoice in MYOB it still allows me to enter Multiple tax codes for the 1 income account. Why don't they allow importing invoices to do the same? So do I need to go back to the other software provider to get them to seperate the GST and GST Free components when exporting invoice data?