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Having trouble importing from our leasing software. We have just upgraded to AccountRight 2016 from AccountRight Premier V19.11.
Getting Error -14 Invalid Account Number, should we be using a different format?
Thanks in advance for any help!
Solved! Go to Solution.
Welcome to the MYOB Community Forum.
The 'Error -14 Invalid Account Number' message could be because you have 3 blank columns existing within your import file or other elements. I've noted that you use a CSV formatted import file and because you have only supplied the import log we have no idea whether you have field headers within that file.
Can you please attach the import file in your reply?
Thanks for the quick reply.
Is this what you are after?
Leave it with me and I'll shortly reply.
May 2016 - last edited May 2016
I've always had issues using CSV import files because if you open them in Excel they will inevitably go on to cause problems when imported. However, it is not my personal preference and with that in mind I've changed the import file to a TAB delimited text file, named it MKY IND 19.05.2016 test.txt and it is attached to this message along with 2 import logs, importlog 1.txt and importlog 2.txt.
If this is a regular occurrence then I suggest your leasing software be used in conjunction with a great and economical MYOB Add-On called TransPost. Julia Roberts @eJulia from TransPost Support on (03) 9889 3817 will assist you. Their website is at http://www.transpost.com.au
If you have any further questions then please respond; thank you.