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In Tray - Something Went Wrong

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Contributing User TidoLee
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In Tray - Something Went Wrong

Hello,

 

While trying to upload invoices into the In Tray - I automatically get a red error 'something went wrong'. This happens in multiple compnaies. I have restarted my computer and cleared my cache. 

 

Recently we started using a web based onedrive for shared documents, but the documents I am trying to upload are coming straight from my desktop. 

 

I have tried 'drag & drop' and also 'add document' and I simply get a red X and 'something went wrong' 

 

Thank you

Teagan

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10 REPLIES 10
Experienced Cover User ERSilva
24 Posts
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Australia
ERSilva
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Re: In Tray - Something Went Wrong

I think its a MYOB error, i'm having the same issue - and it seems multiple others are also

 

Contributing User TidoLee
5 Posts
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TidoLee
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Re: In Tray - Something Went Wrong

Hello,

 

Yes, I just saw this too! Appreciate your feedback. Glad to know it's not just me however it is annoying! 

 

Thanks 

Experienced Cover User Youngone
27 Posts
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Australia
Youngone
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Re: In Tray - Something Went Wrong

I'm having the same issue, MYOB completely shut down then when restarting there is no accessing documents in the In Tray

jow965
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jow965

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Re: In Tray - Something Went Wrong

Also having the same issue. Thought it was me having a senior moment

Experienced User Angiebel
11 Posts
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Angiebel
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Re: In Tray - Something Went Wrong

Just tried one more time.  Invoices are back in my in-tray and I can opload invoices again.

Yeah, thank you :-).

jow965
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Re: In Tray - Something Went Wrong

All fixed and now working Smiley Happy

MYOB Product Team Haydes
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Accepted Solution Solved Solution

Re: In Tray - Something Went Wrong

Hi Everyone (@TidoLee @jow965 @Angiebel @Youngone @ERSilva)

 

There was a problem with the Document Server at the time you posted. When I was looking in on it, looks like we had a problem with the container it was hosted on.

 

Working with the crew, we managed to fix the problem, are you able to close and re-open AccountRight and see if this is now working?

 

Relevant Link:

In Tray Documents not accessible



Cheers,

Hayden
MYOB Product Team
Contributing User TidoLee
5 Posts
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TidoLee
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Re: In Tray - Something Went Wrong

Thanks Hayden,

 

All sorted now Smiley Happy 

Experienced User Angiebel
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Angiebel
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Re: In Tray - Something Went Wrong

thanks it is working @Haydes 

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