In tray documents won't enlarge

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Experienced Cover User
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Experienced Cover User
Australia
Experienced Cover User

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In tray documents won't enlarge

The documents in my In Tray won't enlarge. 

They also won't enlarge from teh create new bill window either. 

This happened a couple of days ago, then it worked. Now its not enlarging again.

Makes it very impossible to use the In Tray at the moment

2 REPLIES 2
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MYOB Product Team
6,310 Posts
MYOB Product Team
Australia
MYOB Product Team

6,310Posts

1,065Kudos

901Solutions

Re: In tray documents won't enlarge

Hi @barbwire 

 

I had responded to a similar thread not too long ago that might be relevant to your scenario too, here's a link to the thread: Not able to view enlarged image of linked purchase invoice

 

Could you try the same questions I asked in that thread and let me know what the results are?


Cheers,
Hayden
MYOB Product Team

Currently Working On:
Supplier Feeds | In Tray (Server)
MYOB Capture App | MYOB Invoices app
Previously Worked On:
In Tray (Front-End) (2019-2020)
MYOB Support (Various roles - 2015-2019)

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Experienced Cover User
21 Posts
Experienced Cover User
Australia
Experienced Cover User

21Posts

1Kudos

1Solutions

Accepted Solution Solved

Re: In tray documents won't enlarge

After spending an hour on the phoe today waiting for MYOB, and anohter 30 minutes with a really good tech who treid all sorts of things and still no success - I found my own solution and it was as simple as 

going to Set up>Preferences> and unticking Save Windows Sizes and Locations.

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