Incorrect Date entered when changing an Order from Previous Financial year to an Invoice in AccountRight

[LynO1]

Order created 23/12/2021 for $3722.64 Incl GST, deposit receipted of $1000 on 23/12/2021.  Financial year ended 31/3/2022.   Order was Invoiced on what shd of been 20/5/2022, but was incorrectly dated as 20/5/2055.  I have altered the date on the Invoice (the Invoice shows the correct balance owing as $2722.64 but the SJ for the transfer of Customer Deposit of $1000  (Debit) and the SJ for Accounts Receivable $1000 is still dated as 20/5/2055, which is locked and cannot be altered.      The Sales Report for Accounts Receivable when printed for 13/6/2022 shows the Client owes the outstanding balance of $2722.64 - which is correct.   But if I do a Sales Reconciliation Summary Report it shows the Client owes $3722.64., which will be the case until 20/5/2055.   If I delete the receipt and the invoice it will mean I would have to go back into last year Financial Reports and recreate the Order and the Receipt. But that means as we Reconcile the Bank account it was deposited into daily, to Undo Bank Reconcilations until the 31 March 2022 - would involve approx 2 and half months of Undo Reconciliations.  Is there another option to fix this problem.  I have tried ring MYOB Support to no avail. Please I would appreciate help to fix this problem.  Cheers

[Mike_James]

Hi Lyn01, this help topic on customer deposits may be of some help, see the section on reversals.

[LynO1]

Hi Mike.   My problem is that it was in the last financial year which I have locked but not finished yet. I can unlock and then delete Receipt and Invoice in this financial year and recreate order and receipt in last financial year.  But that will effect my statement balance for end of that financial year 31/3/22.    In order for that balance to be correct I would need to unreconcile all the bank statements that I have done since then - we reconcile daily so there is alot since 31 March 2022.   My worry here is that there's a warning that they could go wrong each time you unreconcile.    Is there a quick and easier way of doing this.  Or just do a backup and go for it.  Cheers Lyn