Partner Zone

Inventory on Hand Does Not equal Count Inventory report

NNyl
Experienced Cover User
48 Posts
Experienced Cover User
Experienced Cover User

48Posts

3Kudos

1Solutions

Inventory on Hand Does Not equal Count Inventory report

Hi

 

The Items register Report shows figures, however when I go to do the adjustment via count inventory it showing 0, which is correct.

 

Can you please advise and run the required script to fix this? It has happened previously and seems to be a bug in the Inventory section somewhere. 

 

Thank you

Donna

1.png
2.png
1 REPLY 1
Carolinadg
MYOB Staff
26 Posts
MYOB Staff
MYOB Staff

26Posts

0Kudos

2Solutions

Re: Inventory on Hand Does Not equal Count Inventory report

Hi @NNyl , 

Please call the support call center, they need to run a few scripts on your file so that those quantities reset back to 0. 
If your file is online, they can do this over the phone with you, however, if your file is not online then it needs to be sent to the data file repair team so that they can do it on behalf. 

Regards, 
Carolina

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post