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June 2020
June 2020
Hi
In our online Shopify store the invoice is fully paid but when entered into myob it says that it has a balance due of 0.01. How do I edit in myob to get it to match our online store as we aren't going to go and ask them for the 0.01.
This has to be something others have experienced but all I can find is use tax inclusive amounts on the store but as we have predominently overseas with only occasional Australian customers we do ex GST so a way to fix the maybe 1 per week or fortnight that might be effected is preferable.
Solved! Go to Solution.
July 2020
July 2020
Hi, we get this a lot, tick the tax inclusive box at the top and manually change the line amount to the correct value. This will bring the total invoice to the correct value and match your invoice.
Hope that helps you.
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