Invoice email notification turn off

ACCTSOHO · February

How to turn off the notification 'your invoice has been sent by Outlook. To view check your sent folder in Outlook' after each invoice has been emailed.

This has started after the latest Acct Right Prem version update today 2023.1.0

Caroline4 · February

With the new MYOB version 2023.1.0 when we process an Invoice and email it we are getting a note on myob stating your Invoice has been emailed via outlook and we need to okay this everytime.

Is it possible to switch this off?

AndrewStephen · February

Also don't need (or want) this dialog box to pop up every time I email an invoice.
It serves no purpose other than now having another button to click.

TFAT · February

With the new MYOB version 2023.1.0 when we process an Invoice and email it we are getting a note on myob stating your Invoice has been emailed via outlook and we need to okay this everytime.

Is it possible to switch this off?

AndrewStephen · February

Can I please get an update ? or at least a means to roll back to the previous version.

DerekRaine · February

Same problem here.

Looking forward to having to click that 300 times when the statements are being sent 1st march.

Attn: MYOB

How do we turn that off please? I am aware I am using Outlook, I am also not a complete idiot and understand that is what the sent items folder is for.

Karben · February

Yep WOW, this is frustrating. Please help.... how can I turn this off

Steven_M · February

Hi Everyone

Thank you for your feedback

With the release of AccountRight 2023.1 we have introduced a new prompt that does appear when emailing from the software. This is to alert the user that the email has been successfully delivered to Outlook, previously there was no indication as to the outcome.

At this time, there is no provision to disable that message from appearing, however, we do thank you for your feedback and will be sharing this with our teams.

Copy of messaging:

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| My Account

aaa2 · February

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ACCTSOHO · February

Hi Stephen,

It is a disappointment that there are no plans to remove this. Terrible from a user point of view, and so odd that is was added to the latest version, without a way to turn off. Seems a waste of time for work done when there are more pressing issues to fix.

Cheers