Invoice email notification turn off

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
ACCTSOHO
3 Posts
User

3Posts

17Kudos

0Solutions

Invoice email notification turn off

How to turn off the notification 'your invoice has been sent by Outlook. To view check your sent folder in Outlook' after each invoice has been emailed.

This has started after the latest Acct Right Prem version update today 2023.1.0

48 REPLIES 48
Caroline4
5 Posts
User

5Posts

2Kudos

1Solutions

MYOB INVOICING

With the new MYOB version 2023.1.0 when we process an Invoice and email it we are getting a note on myob stating your Invoice has been emailed via outlook and we need to okay this everytime. 

Is it possible to switch this off?

AndrewStephen
Valued Cover User
1,307 Posts
Valued Cover User
Australia
Valued Cover User

1,307Posts

193Kudos

17Solutions

Re: Why have you changed the format of emailed invoices

Also don't need (or want) this dialog box to pop up every time I email an invoice.
It serves no purpose other than now having another button to click.

 

Capture.JPG

TFAT
Experienced Cover User
20 Posts
Experienced Cover User
Australia
Experienced Cover User

20Posts

2Kudos

1Solutions

Notification when invoicing

With the new MYOB version 2023.1.0 when we process an Invoice and email it we are getting a note on myob stating your Invoice has been emailed via outlook and we need to okay this everytime. 

Is it possible to switch this off?

AndrewStephen
Valued Cover User
1,307 Posts
Valued Cover User
Australia
Valued Cover User

1,307Posts

193Kudos

17Solutions

Re: Why have you changed the format of emailed invoices

Can I please get an update ? or at least a means to roll back to the previous version.

DerekRaine
Experienced Cover User
60 Posts
Experienced Cover User
Australia
Experienced Cover User

60Posts

18Kudos

0Solutions

Re: MYOB INVOICING

Same problem here.

 

Looking forward to having to click that 300 times when the statements are being sent 1st march.

 

 

Attn: MYOB

 

How do we turn that off please?  I am aware I am using Outlook, I am also not a complete idiot and understand that is what the sent items folder is for.

Karben
3 Posts
User

3Posts

1Kudos

0Solutions

Re: MYOB INVOICING

Yep WOW, this is frustrating. Please help.... how can I turn this off 

Steven_M
45,180 Posts
Former Staff
New Zealand
Former Staff

45,180Posts

0Kudos

6,759Solutions

Re: Invoice email notification turn off

Hi Everyone


Thank you for your feedback

With the release of AccountRight 2023.1 we have introduced a new prompt that does appear when emailing from the software. This is to alert the user that the email has been successfully delivered to Outlook, previously there was no indication as to the outcome.

At this time, there is no provision to disable that message from appearing, however, we do thank you for your feedback and will be sharing this with our teams.

Copy of messaging:
Capture 3.PNG

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| My Account

aaa2
Contributing User
11 Posts
Contributing User
Contributing User

11Posts

0Kudos

1Solutions

Re: Invoice email notification turn off

.

ACCTSOHO
3 Posts
User

3Posts

17Kudos

0Solutions

Re: Invoice email notification turn off

Hi Stephen,

It is a disappointment that there are no plans to remove this. Terrible from a user point of view, and so odd that is was added to the latest version, without a way to turn off.  Seems a waste of time for work done when there are more pressing issues to fix.

Cheers

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post