Invoices keep reverting to 'tax inclusive'

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Contributing Cover User poppies230762
6 Posts
Contributing Cover User
Contributing Cover User




Invoices keep reverting to 'tax inclusive'



I am using AccountRight Plus 2019.2.1. 


When entering invoices we have always entered the ex gst price in the 'amount' column i.e. ensure that the box for 'tax inclusive' is not ticked.


It is happening too many times that I will go to enter another invoice and the 'tax inclusive' box is once again ticked!!!  We NEVER use 'tax inclusive' invoices so hence it is definintely not because the last invoice entered and saved was 'tax inclusive'. 


Why does it keep reverting to 'tax inclusive'.  I have read other threads and have not been able to solve this issue.


Many thanks in advance!

MYOB Moderator Theresa_D
1,902 Posts
MYOB Moderator
MYOB Moderator




Re: Invoices keep reverting to 'tax inclusive'

Hi @poppies230762 


Thanks for your post. I hope you're finding plenty of useful tips, advice and support on the community forum. 


Are you using a recurring transaction? Can you please list the steps you take so I can replicate from my end? The box you're talking about gets ticked as a default as far as I know but there should be a way to set it the way you mentioned.  I'll link Enter an invoice, quote or order;  Personalising invoices; and Import & export fields for reference and for other users searching this topic. 


I hope this helps. If your inquiry resolves please mark 'Accept as Solution' to help other users find this information easier. 


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