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Item name appearing not item number

Sudhir
1 Post
Cover User
Australia
Sudhir
Cover User

1Posts

0Kudos

0Solutions

Item name appearing not item number

In the Sales - Edit Item Screen, when I click on the item number of the existing item line, the item number is getting changed to item name, see the following screens. Screen1 is ok, but screen2 shows item name instead of item number in the item number column.

Same is happening with Purchase - Edit Item screen.

 

Can someone pls. help?

 

SalesScreen1.jpgSalesScreen2.jpg

 

1 REPLY
MYOB Moderator Steven_M
26,984 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

26984Posts

3131Kudos

3953Solutions

Re: AccountRight version 2018.4.1

HI @Sudhir

 

I would go to Setup>>Preferences>>Windows and review the option - Select Items by Item Name, Not Item Number.


If that is enabled, which looks like it is, when you select an item number field it will prompt you to search for item name and thus show the item name of an already selected item. When you tab out of that field, it will show you the item number as that is primary purpose of that field - to show the item number. If you do wish for them both to be the same i.e. you click on the field to retain the item number, uncheck that Windows preference.


Kind Regards,
Steven
MYOB Client Support
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