Item register broken in v2019.3

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Experienced User
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Item register broken in v2019.3

Another bug to report to add to the list of broken things in Account right. 

 

Whenever I select an item that currently have a zero quantity on hand. I go into the items card, select the profile tab, then click the arrow next to current value to view the item register. 

I then change the date range back a year, to 1-oct-2018. 

Account right will not show any results on the item. It shows "loading" for a while and then eventually shows "no transactions can be found using the criteria chosen".

Yet, if I go into reports, Items, Sales (item detail), and generate a report on the same item and date range, the generated report gives myself a list of multiple transactions. 

 

Prior to v2019.3, the item register functioned correctly. 

I have tried this on a number of our PC's, ranging from ye olde Windows 7 64 bit PC's with 4 gigs of ram, to a new win 10 NUC with 8 gigs of ram & M2 SSD. 

 

As always, if support wants to log into my PC via team speak so they can replicate the problem and others for themselves.

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Valued Cover User
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Accepted Solution Solved

Re: Item register broken in v2019.3

Hi @Audible 

 

Yep, this is one of the BUGS introduced into AR2019.3

Hopefully #TeamMYOB will fix this one of the next next release.

At this stage they haven't said if it will or wont be addressed in this next release.

 

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Experienced User
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Re: Item register broken in v2019.3

Ok, thanks for that. 

 

Is there a list of bugs currently known? 

I don't know how many of the problems we are encountering with Account right a known problems and which ones are unknown, or due to some other problem such as the one behind the keyboard. 

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Valued Cover User
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Re: Item register broken in v2019.3

Hi @Audible 

 

Check out this post from @Suja_P  as it has a list of some of the more pressing current issues.

 

https://community.myob.com/t5/AccountRight-Installing-and/AccountRight-2019-3-Things-you-should-know...

 

Cheers

Andrew

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