Long Decimal Places

[rob_d]

Hi @Steven_M & @ChrisMYOB, this has occurred again whereby we have long decimal places showing for some of our inventory items. Is there any way we can resolve this ourselves? Or do we need to request a script to be run again?

[Melisa_D]

Hi @rob_d, 

I've had the script run over the file for you, do let me know how it goes. 

[rob_d]

Thank you @Melisa_D, this has resolved the issue again.

[Judy-HWA]

Hi Chris,

We have this problem with our file as well. Can this script be run for us please?

Our file is online, the last numbers of the serial are 6730 and the Company ID is 2.

Thank you,

Judy

[Sean_DC]

Hi @Judy-HWA 

Thank you for posting and welcome to Community Forum. Are you still having the same issue until now? Please let me know. I'm happy to help you further. 

[rob_d]

Hi @Sean_DC (or @Steven_M, @ChrisMYOB, @Melisa_D ), this has occurred again for us whereby we have long decimal places showing for some of our inventory items. Is there any way we can resolve this ourselves? Or do we need to request a script to be run again?

[Sean_DC]

Hi @rob_d 

I'd be happy to help you with this one. You can send me a private message with the following details so I can proceed: 

• Serial Number
• Company Data File number / CDF#
• Account Name (Company Name)
• Your full name and email address

[rob_d]

Hi @Sean_DC , I've tried to send a private message but it won't work.

Previously to resolve this, we've been asked:

- Where the company file is stored i.e. online or local
- What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
- What is the company file ID - Help>>About AccountRight

Accordingly, the file is stored online, serial is 7043 & company ID is 9.

With this information, are you able to re-run the script to resolve the long decimal places issue?