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I cannot locate a bank deposit I created. I prepared the deposit from undeposited funds, had the correct date and account. The amounts show up in Bank Register - Undeposited funds individually but aren't showing as a bank deposit in Bank Register - Cheque account (our main account) as a total. The whole deposit has just vanished.
I would start by using the Find Transactions >> Accounts Tab for the account you use to track the bank deposits. As the bank deposit would have left this account there should be an entry. This would allow you to confirm which account the deposit has gone into, as it sounds like the deposit has been paid into another account
I have experienced the same thing. I can see in 'undeposited funds' the individual transactions but i cannot find the bank deposit that i made. I have searched and checked all accounts, any other ideas would be great, thankyou.
a month ago
I know I'm late to the party, but I thought I might add something here in case future readers look for the same question.
How I used to handle this situation was run the Bank Deposit Slip report as it shows me the Bank Deposits I've recorded regardless of selected account.
Found in: Reports > Index to Reports > Banking > Bank Deposit Slip
To open the transaction just click the date to open that Deposit.
Saves me hunting in Find Transactions or Bank Register windows.