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June 2020
June 2020
Did you guys release a beta version.
I'll wait until you fix all these obvious errors (and additional to the ones already known about0.
Let us know when you actually have a working version and i;ll upgrade.
June 2020
June 2020
has the error been fixed, i have not upgraded yet
June 2020
June 2020
I have not installed mine yet,
1. Can i upgrade from the live company file file or do i have install it from my.myob then upgrade.
2. Does the upgrade need to be done on each computer that MYOB live is on?
June 2020
June 2020
Hi @JosephineV
The Recieve Payments window not opening has been fixed in a recent patch upgrade to AccountRight 2020.2. Downloading the new installers for AccountRight 2020.2 will provide you with the latest version of AccountRight 2020.2, which will also include the fix for this issue. Note: You may want to check out AccountRight 2020.2.1: Things you should know, which does contain a full list of things that have been identified as not quite right in that version of the software.
To directly answer your questions:
June 2020
June 2020
Thnk you so much
June 2020
June 2020
I upgrade my computer and it updated fine and a new icon of th new versaion appeared on my desk top 2020.2
I upgrade another user on there computer and there was no new icon with the upgrade new version.
When i go and click on the 2020.1 icon on the other users computer it comes up with with a question do you want open in the new version 2020.2, i clicked yes and it took me into the upgraded company file. I check the set up and it was on the new versaion
Is this correct for the other Devices ?
June 2020
June 2020
Hi Tracey,
This is so frutstrating. What is the current version? We have AR Plus 2020.2.1 Build 2020.2.23.8856. Is that the current one? We keep getting the notice at the top "2020.2 now available" we select the Update now button, it says that is going to download and then ... nada. It goes back to the company file selection window. Do we have the correct version or not? Can't find anything 100% detailed in here... we can't keep wasting time looking for the right answers when there' so much work to do at the moment. Worst time to release an update.
June 2020
June 2020
Hi @Rrojas
I'm sorry to hear that you're having problems with getting the latest version. The latest Build is 2020.2.23.9038.
This post has more information and links to assist you with this: AccountRight 2020.2.2 patch upgrade available
If you are having problems installing that patch you can uninstall your version and install the latest version by downloading from your my.myob account or myob.com/au/support/downloads
Please do let me know if you are still having issues with this.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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June 2020 - last edited June 2020
June 2020 - last edited June 2020
Thank you Tracey. Can you please advise on how to uninstall the software? There is nothing on this topic on Australian User Guide (or the NZ one) and the only thing we can see is a file "AccountRight.Uninstaller.Console.exe"
but selecting it doesn't do anything.
June 2020
June 2020
Hi @Rrojas
In this help article, Install AccountRight, scroll down to the Installation FAQs and click on How do I uninstall AccountRight? for instructions on uninstalling.
I'll also give you this help article, Installation Troubleshooting, it explains how to uninstall AccountRight but also has other installation information that you may find helpful.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
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