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No email log in sent emails

Meghealth
2 Posts
User

2Posts

1Kudos

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Re: No email log in sent emails

I am having the same issue Smiley Sad

Melisa_D
MYOB Moderator
9,203 Posts
MYOB Moderator
MYOB Moderator

9,203Posts

639Kudos

1,019Solutions

Re: No email log in sent emails

Hi Everyone, 

 

Thank you for your posts. This is something that has been raised with our teams and are currently investigating, as soon as we have more information on this I will update you via this post.

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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BlueRay
4 Posts
Cover User
Australia
Cover User

4Posts

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Re: No email log in sent emails

so am I

Sinclair
Experienced Cover User
22 Posts
Experienced Cover User
Australia
Experienced Cover User

22Posts

30Kudos

0Solutions

Re: No email log in sent emails

Awaiting this issue to be rectified as well.

CarolDuncan
Experienced User
20 Posts
Experienced User
Experienced User

20Posts

6Kudos

0Solutions

Re: No email log in sent emails

Me too!

Jules23
Experienced Cover User
60 Posts
Experienced Cover User
Australia
Experienced Cover User

60Posts

26Kudos

1Solutions

Invoices. Email Activity Showing as Sending not Sent

Hi there.

 

I know this has been raised as an issue, however it doesn't appear to be isolated. This issue seems to be common across the board and is still occuring 3 days later.  All of my tax invoices emails are still showing as "sending" since last Friday and still happening with ones emailed today.  I am now receiving phone calls from customers, advising they definitely haven't received their invoices. We have confirmed their email addresses and have sent the emails to ourselves in some instances, but we do not have the time to resend to ourselves all of the emails in the last three days.  I therefore want to bring to your attention that not all emails have sent as initially suggested.  They are all showing as "sending", some have sent, others have not.

Alex-Robbs
2 Posts
User

2Posts

0Kudos

0Solutions

Re: No email log in sent emails

Same for me also

CT-56
Trusted Cover User
113 Posts
Trusted Cover User
Australia
Trusted Cover User

113Posts

10Kudos

3Solutions

Re: No email log in sent emails

Me too CT

HWild1
Contributing Cover User
5 Posts
Contributing Cover User
New Zealand
Contributing Cover User

5Posts

3Kudos

0Solutions

Re: No email log in sent emails

Same, really important for us especially at month end, hope its up and running soon

WilliamG
1 Post
User

1Posts

0Kudos

0Solutions

Re: No email log in sent emails

Any updates on the Sent emails not showing up in the log as yet?

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