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No email log in sent emails

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Meghealth
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Re: No email log in sent emails

I am having the same issue Smiley Sad

Melisa_D
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Re: No email log in sent emails

Hi Everyone, 

 

Thank you for your posts. This is something that has been raised with our teams and are currently investigating, as soon as we have more information on this I will update you via this post.

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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BlueRay
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Cover User
Australia
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Re: No email log in sent emails

so am I

Sinclair
Experienced Cover User
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Experienced Cover User
Australia
Experienced Cover User

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Re: No email log in sent emails

Awaiting this issue to be rectified as well.

CarolDuncan
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Re: No email log in sent emails

Me too!

Jules23
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Invoices. Email Activity Showing as Sending not Sent

Hi there.

 

I know this has been raised as an issue, however it doesn't appear to be isolated. This issue seems to be common across the board and is still occuring 3 days later.  All of my tax invoices emails are still showing as "sending" since last Friday and still happening with ones emailed today.  I am now receiving phone calls from customers, advising they definitely haven't received their invoices. We have confirmed their email addresses and have sent the emails to ourselves in some instances, but we do not have the time to resend to ourselves all of the emails in the last three days.  I therefore want to bring to your attention that not all emails have sent as initially suggested.  They are all showing as "sending", some have sent, others have not.

Alex-Robbs
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Re: No email log in sent emails

Same for me also

CT-56
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Australia
Trusted Cover User

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Re: No email log in sent emails

Me too CT

HWild1
Contributing Cover User
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New Zealand
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Re: No email log in sent emails

Same, really important for us especially at month end, hope its up and running soon

WilliamG
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Re: No email log in sent emails

Any updates on the Sent emails not showing up in the log as yet?

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