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No email log in sent emails

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JeremyS
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Re: No email log in sent emails

Customer advising they are not receiving the quotes we are issuing. No email logs so cannot trust to send invoices. Spoke to MYOB yesterday - told fix schedule was a number of hours. Obviously not there yet.

 

SKing
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Re: No email log in sent emails

Could we please have an update given you last posted on Tuesday?

Melisa_D
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Re: No email log in sent emails

Hi Everyone, 

 

Invoices and bills can now be seen in the sent folder within AccountRight, however our teams are still working on the 'sending' status of emails sent through the web browser and MYOB Business. Further updates will be made on our Status page

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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IMPNSW
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Re: No email log in sent emails

Dumb question then, where is the sent folder in AccountRight?

 

FultonGood
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Re: No email log in sent emails

In the Sales tab, down the bottom, second from right. :-)

IMPNSW
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Re: No email log in sent emails

Thank you, found it.

 

IvoryHoward
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Re: No email log in sent emails

did you fixed it? 

Lambilia
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Re: No email log in sent emails

MYOB fixed it, its all working fine at present
Lambilia
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Re: No email log in sent emails

MYOB fixed it, thank goodness

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