Price Changed by itself on invoice

Highlighted
Experienced Cover User CazCooky
32 Posts
Experienced Cover User
Australia
Experienced Cover User

32Posts

7Kudos

0Solutions

Price Changed by itself on invoice

Running version 2019.2.0

on most parts I have price set up as inclusive of GST, however on one part I notice the price change.

the price is set up as $18, with the include GST box not ticked. so final price was $19.80 inclusive of GST.

this was fine, and I took payment for the $19.80, but when it printed the final price was $18 inclusive and showed and $1.80 credit on the invoice. confused I apologised to the customer and returned his credit.

not until I processed the same part again today that I realised what was going on. However today the invoice printed as $19.80.

 

I am guessing this is another glitch of 2019.2.0 (as I am constantly losing formatting of my invoices and needing to restart).

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post