Printing invoices & packing slips on recording

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rjhelp
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Printing invoices & packing slips on recording

Administrator is able to print on recording invoice followed by packing slip.  User cannot.  We have in main setting to print on record.  User has access to Sales and a few other functions.  How can we get user to print on record as I thought if in main administrator settings it would do it.  We are using AccountRight 2019.2 online

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MYOB Moderator Steven_M
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Re: Printing invoices & packing slips on recording

Hi @rjhelp 

 

Setup>>Preferences>>Sales>>Print Packing Slips when Invoices are printed is a user-specific preference. So if a user does need that preference enabled for their login they would need to navigate to the preferences to enable that option.

Do note that if the user doesn't currently have access to the Preferences window they would need to be granted access by the Administrator user to that function to update that preference. 

Kind regards,
Steven

MYOB Community Support

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rjhelp
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Re: Printing invoices & packing slips on recording

Thankyou didn't realise each user need that for online version

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