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February 2021
February 2021
Hi there,
I need to record a Electronic Payment with the date being in the past. I use both MYOB for ledgers in AU and NZ and while I do not have a problem in AU (first file attached), I can't do the same for NZ, I get an error that won't allow me to proceed - 'The bank processing date may not be before your system date'.
In the past, I used a dirty workaround by changing my system date, but ever since MYOB moved to the cloud, this does not work anymore (see next file attached).
Any suggestion on what to do? I do find it weird that I'm not allowed to do this in NZ but in AU..
Kindly,
Rahel
Solved! Go to Solution.
February 2021
February 2021
Hi @Rahelstueck,
Thank you for your post. As the file is Online, it will not allow you to do this. A possible work around could be is to take a back up of your online file > Restore the back up locally > Make the changes you need to make > Take a back up > Restore the new back up file online so it replaces the current file in the cloud. Our help article Restore your company file has instructions under heading To restore a backup online (to replace your online working company file) on how to do this.
Please do let us know how you go.
Cheers,
Melisa
MYOB Community Support
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