Puchases - In Tray

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Experienced User
16 Posts
Experienced User
Experienced User

16Posts

4Kudos

0Solutions

Puchases - In Tray

The IN TRAY is not accepting pdf invoice files - slid across from Outlook.  It starts to think and a dotted square box appears with a +.  Then when you return to carry on with other emails, it has locked the whole system.

So you are forced to exit and sign in again.

 

In the past have always been able to carry out this function.  At the moment am using the "copy email address" and send the invoice copies to the IN TRAY.

 

When can this glitch be fixed please.

1 REPLY 1
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Experienced Cover User
29 Posts
Experienced Cover User
Australia
Experienced Cover User

29Posts

4Kudos

3Solutions

Re: Puchases - In Tray

This seems to be an ongoing issue, this link is one that has many comments relating to the same issue.  MYOB is working on it, but i haven't seen it resolved yet.  I save the invoices to my desktop and then drag them across and then delete them off my desktop as a very long work around at the moment. 

 

https://community.myob.com/t5/AccountRight-Sales-and-purchases/Can-not-longer-drag-amp-drop-an-invoi... 

 

Hopefully MYOB fixes it soon. 

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