REECE LINK TO MYOB FOR PURCHASE INVOICES NOT COMING THROUGH SINCE 1/1/2020

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REECE LINK TO MYOB FOR PURCHASE INVOICES NOT COMING THROUGH SINCE 1/1/2020

We have our Reee purchase invoices import to MYOB automatically but they have not been working from 1/1/2020.  Last import was the 31/12/2019 - is there a problem with MYOB or Reece.  I have emailed Reece too.

Once fixed can the invoices be resent or do I have to enter them manually?

Help Please

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MYOB Product Team
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MYOB Product Team
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Re: REECE LINK TO MYOB FOR PURCHASE INVOICES NOT COMING THROUGH SINCE 1/1/2020

Hi @SandraJorgo 

 

Just took a look at the logs here and I can see Invoices having been flowing for that period with Reece and other suppliers through the service.

 

To focus on why your data may not have come, can you send me a PM on the Forum with:

  • The Reece Account Number,
  • The MYOB Serial Number of the account the feed is connected to
  • If this is connected to an AccountRight account, can I also have the Company File ID (Found in: Help -> About MYOB AccountRight)

Using this I can hunt through the logs to see if we have received the data from Reece. If we haven't received anything, I can reach out to Reece to sort out any missing data.


Cheers,
Hayden
MYOB Product Team

Currently Working On:
Supplier Feeds | MYOB Capture App | MYOB Invoices app (Starting soon)
In Tray (Server)
Previously Worked On:
In Tray (Front-End) (2019-2020)
MYOB Support (Various roles - 2015-2019)

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Re: REECE LINK TO MYOB FOR PURCHASE INVOICES NOT COMING THROUGH SINCE 1/1/2020

I have sent the details you requested by PM

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