Re: Unable to open Online Invoices

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Rox
7 Posts
Cover User
Australia
Cover User

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Re: Unable to open Online Invoices

The topic "Unable to open Online Invoices - (21/06/2019)" - 

https://community.myob.com/t5/AccountRight-Sales-and-purchases/Unable-to-open-Online-Invoices-21-06-... - has been marked as resolved BUT the same issue occurs when a customer is sent a MYOB generated Overdue Invoice message.

 

The link that says "View unpaid invoice" goes to a page that says "Well, this is awkward. Looks like something went wrong!  Please try again later or contact the issuing business for assistance."

 

Well the client has contacted me and the link doesn't work.  I will send them the invoice again manually but this makes me look stupid.  Please fix the auto reminders for overdue invoices too.

 

The message was auto sent by MYOB AFTER the resolution date of the above linked issue.

 

 

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