Receivables Exception Report

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GibsonMinto
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Cover User
Australia
GibsonMinto
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Receivables Exception Report

When we run the receivables exception report it only shows the balance that is out of balance and does not give the additional exception possibilities listed below as per the examples in the help menu.

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MYOB Moderator Liam_M
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MYOB Moderator
Australia
Liam_M
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Re: Receivables Exception Report

Hello @GibsonMinto

There are several different things that can cause an out of balance in your receivables. Transactions allocated directly to the trade debtors account can cause it - and this is what the exceptions report shows. However it's not the only possible cause. For this reason the exceptions report will often show no transactions, even when their is an out of balance.

Unfortunately, when this occurs, you'll need to follow a few extra steps in order to find the cause of the out of balance. This support note will take you through this process.

Kind Regards

Liam
MYOB Client Support
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