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Reprinting invoices for sales customers

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Partner SouthEast_IT
7 Posts
Partner
SouthEast_IT

7Posts

1Kudos

0Solutions

Reprinting invoices for sales customers

 

Once an invoice has been emailed, the Invoice Delivery Status changes from to be emailed to emailed. If I have used Setup, Preferences, Security, Lock period and have periods lock for GST reasons, and want to re-email an invoice that is in a period that has been locked, then I can not change the Invoice Delivery Status unless I unlock the period. This seems strange as re-emailing an invoice shouldn’t have any impact on numbers in the accounts etc. Can you change it so that the Invoice Delivery Status can be changed even in a locked period, without having to unlock the period.

Kind Regards,

Sher Clark
Solutions Specialist

Support: 03 9111 1740
Sales: 1300 155 285
E: sher@SouthEastIT.com.au
W: www.SouthEastIT.com.au
A: 5 Portland Place, Waterways VIC AUSTRALIA
1 REPLY 1
MYOB Moderator Steven_M
31,027 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

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Status changed to: Clarification needed

Hi @SouthEast_IT

Thank you for your idea in regards to AccountRight and the reprinting/resending of invoices.

Instead of changing the Invoice Delivery Status on those locked transactions, what about using the Sent To>Email or Print option on the Enter Sales window to reprint/resend those invoices. 

Alternatively you could go to Sales>>Print/Email Invoices>>Select the relevant tab>>Select Advance filters and untick the option for Unprinted or Unsent items only. Please note that this will bring up all invoices in the file so you might like to put in additional filters such as date or customer.

Do let us know if these possible options would be suitable for your needs.

Kind regards,
Steven

MYOB Community Support

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