Sales Order delivery status

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Experienced Cover User kyleenich
39 Posts
Experienced Cover User
Australia
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Sales Order delivery status

Hi MYOB buddies

When I enter a sales order for one particular customer only (frustrating) the order delivery status is automatically selecting "already printed or sent" rather than the usual "to be emailed" option.  HELP!  All other clients and orders automatically have the "to be emailed option" already selected.  Unfortunately I only noticed because the customer called asking where their invoices were!  I can't find any setting or preference options relating to this.  Can anyone offer any suggestions?

Thanks,

K

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Ultimate Partner Dee-Workman
1,171 Posts
Ultimate Partner
New Zealand
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Re: Sales Order delivery status

Hi @kyleenich 

 

Have you checked the settings in that particular client's card file under the selling details TAB.  Perhaps someone has set it in there.

Experienced Cover User kyleenich
39 Posts
Experienced Cover User
Australia
Experienced Cover User

39Posts

3Kudos

0Solutions

Re: Sales Order delivery status

Thanks ... all sorted !

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