Sales journal error

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Sales journal error

I am a food manufacturer and predominently sell products wholesale to retail customers. I do, however, sell the same products online to consumers and cash sales to walk-ins, markets, etc.

All my wholesale customers are set to an income account for 'Wholesale' whilst I have Web Sales and Cash Sales set to 'Retail', however, whenever I enter a Web or Cash Sale, they are journaled to the 'Wholesale' account. I read an earlier thread which was similar but based on items not customers - as all my items are set-up as the 'Wholesale' income account for tracking sales, I'm presuming this is why. As I do not differentiate the product between customers, is there anyway that the customer account overrides the item account? I hope this makes sense......



Ultimate Partner GDay53
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Re: Sales journal error



Welcome to the MYOB Community Forum, I hope you find plenty of useful information.


Because the allocation account is embedded in the item when you setup the item "I buy" "I sell" and I inventory",

any item sale will only link to those accounts.

A customer account will not override the embedded accounts.


If my response to your query and has helped, please mark my post as a solution to help others in the future.
Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield
Mobile: 0402 841 627
MYOB Certified Consultant
MYOB Diamond Partner
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