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Only 15 characters available in salutation, which is not enough for some husband and wife first names.
e.g. Richard and Rosemary
Can this field be adjusted.
Solved! Go to Solution.
The salutation field in AccountRight is a set field and will only allow for 15 characters. The character spacing on this field is not something that a user can increase and, to my knowledge, not something that we are actively looking at increasing in the immediate future.
In saying that other fields on a card such as the Contact or Custom list entries do allow for an extended number of characters - 25 for Contact and 30 for Custom List entries.
Thank you Steven, this does solve the question but not the problem.
I would still like to personalise the outward letters with both first names.
If you are needing that field for a personalised letter, I would look at using a different field on the card and add that particular field to your personalised letter.
Help Article: Personalised letters goes into the process of adding fields to a personalised letter and also the fields that are available for that process.