Service and answers

Workingonit
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Service and answers

I am frustrated with the time taken to get through to MYOB. Finally after calling 3 times and being on hold for a total of 1 hour and 40 minutes I get to speak to someone. Unfortunately his english is not very clear and he has to refer this to his manager as he is unable to help me. I think this is the phrase MYOB service team use when they put your call on hold and never return. I am still on hold and dont expect to hear back. Poor service. The pre-recorded message now says I have a 1 hour waiting time. MYOB - get your act together.

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MYOB Moderator Steven_M
32,267 Posts
MYOB Moderator
New Zealand
MYOB Moderator

32,267Posts

4,284Kudos

0Solutions

Re: Service and answers

Hi @Workingonit 

 

Sorry to hear that you have had experience with our phone-based team. If you do have an enquiry you are welcome to post it on this Forum, I'm sure the MYOB Community would be happy to assist with that.

 

From the looks of your account, you may have had an enquiry relating to setting up bank feeds. As I can see there are numerous applications requests. Do let us know if you require further assistance with that.

Kind regards,
Steven

MYOB Community Support

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