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Spend Money Button is not opening the pop up screen. Function works for Receive Money. Only occurring on my user and not my colleagues. Cannot Access via Recurring transaction either
Solved! Go to Solution.
By chance is it showing in the Window drop-down menu? Like so:
Click on the picture to enlarge
I replicated this by moving my Spend Money Window "off screen". What I suggest doing is clicking the Cascade option under the Window menu and it should arrange all screens in a cascading fashion and should show you the Spend Money window.
Let me know how you go.
No it isnt display in the Window drop down menu. The screen failed to load after double clicking on it.
I had support look at it, it is now working. Cheers
I'm just adding onto this post for anyone else facing the same problem.
I spoke with the support agent on this and they reported that it had worked after closing and re-opening the software it had worked without any other issues.
I hope this helps others with similar problems.