Stock Credit Error

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Contributing Cover User COG
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Contributing Cover User
Australia
Contributing Cover User

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Stock Credit Error

Hi, I'm trying to credit an individual item.

Showing 1 item in stock, when processing a credit via purchases for negative 1 of the item I receive the below error  -

 

'Processing the purchase would leave the item with no items and on hand and a non-zero value in inventory'

 

which is the exact result I require....nil in stock and at zero value

I can not enter a stock adjustment as I need to process a credit invoice

How can I process the credit removing the item from stock?

Thanks

Cathy

3 REPLIES 3
Contributing Cover User COG
5 Posts
Contributing Cover User
Australia
Contributing Cover User

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Re: Stock Credit Error

Can I have an answer please????

Ultimate Partner Mike_James
4,352 Posts
Ultimate Partner
New Zealand
Ultimate Partner

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Accepted Solution Solved

Re: Stock Credit Error

Hi @COG , the message is suggesting that the cost of the item on the credit is not the same as the current on-hand cost, hence there would be nil qty but a non-zero value, which AccountRight can't allow. 

 

Possibly you can adjust the cost of the stock first (via inventory adjustment) to equal the value of the credit you want to record, then the credit will go through. 


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

Contributing Cover User COG
5 Posts
Contributing Cover User
Australia
Contributing Cover User

5Posts

2Kudos

0Solutions

Re: Stock Credit Error

Thanks Mike, as I had not received a reply via the forum I had a live chat and yes you are correct, we had added costs to that item.

Once I removed the additional costs I was able to credit the item at its original cost.

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