Supplier Card ID

[ericm2]

Hi

We have seutp a Customer with a CardID.  They have now become a supplier also.

When I tried to add them in in the Cards File section as a supplier (ie Card Type: Supplier), the system won't let me do it.  Says that it's already used.

I can't see it being used in the Supplier list - only the Customer list.

Do Card IDs have to be unique across all Cards - including staff?

Thanks.

[Steven_M · Accepted solution]

Hi @ericm2 

The Card ID is a unique field across all types of cards. For example, if you have a customer card with Card ID "ABC", you are not able to have a supplier card with Card ID "ABC".

Typically, the recommendation would be to have a Card ID reference set to have a prefix for each card type i.e. "C-ABC" for customer card ABC, "S-ABC" for supplier card Card ID.