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November 2020
November 2020
Hi
We have seutp a Customer with a CardID. They have now become a supplier also.
When I tried to add them in in the Cards File section as a supplier (ie Card Type: Supplier), the system won't let me do it. Says that it's already used.
I can't see it being used in the Supplier list - only the Customer list.
Do Card IDs have to be unique across all Cards - including staff?
Thanks.
Solved! Go to Solution.
November 2020
November 2020
Hi @ericm2
The Card ID is a unique field across all types of cards. For example, if you have a customer card with Card ID "ABC", you are not able to have a supplier card with Card ID "ABC".
Typically, the recommendation would be to have a Card ID reference set to have a prefix for each card type i.e. "C-ABC" for customer card ABC, "S-ABC" for supplier card Card ID.
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