Unmatched Bank feed - when paying bills through ABA

Highlighted
Experienced User
28 Posts
Experienced User
Experienced User

28Posts

1Kudos

0Solutions

Solved: Go to Solution

Unmatched Bank feed - when paying bills through ABA

Hi there,

 

I noticed that sometimes ( 25% of the time), bank feeds are not able to match transaction - when i created through ABA file.

 

Would you be able to advise

3 REPLIES 3
Highlighted
MYOB Moderator
2,084 Posts
MYOB Moderator
MYOB Moderator

2,084Posts

221Kudos

327Solutions

Re: Unmatched Bank feed - when paying bills through ABA

Hi @nancyq 

 

To be able to match the transactions on Bankfeeds, the amount of the electronic payment transaction needs to be exactly same to what's on the bankstatement. You won't be able to match if the amounts differ. 

If you're still unable to match,  we would need the screenshot of the screen to figure out why it's happening.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Highlighted
Experienced User
28 Posts
Experienced User
Experienced User

28Posts

1Kudos

0Solutions

Re: Unmatched Bank feed - when paying bills through ABA

how do i send you the screenshot?

 

I have concern with privacy.

Highlighted
MYOB Moderator
2,084 Posts
MYOB Moderator
MYOB Moderator

2,084Posts

221Kudos

327Solutions

Accepted Solution Solved

Re: Unmatched Bank feed - when paying bills through ABA

Hi @nancyq 

 

You can send those screenshots by a Private Message if you have any privacy concerns.

 

Update: Issue resolved by unticking the electronic payment transaction in Reconcile Accounts window.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post