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Update of email address - sending automatic reminders

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DesignerPave
4 Posts
Cover User
Australia
DesignerPave
Cover User

4Posts

3Kudos

1Solutions

Update of email address - sending automatic reminders

An invoice was intially sent through MYOB using an email and now the email address for that customer has been updated but the invoice reminder is still being sent to old email.  Can this be rectified somehow?

1 REPLY 1
MYOB Moderator Neil_M
11,049 Posts
MYOB Moderator
Neil_M
MYOB Moderator

11049Posts

1252Kudos

1557Solutions

Re: Update of email address - sending automatic reminders

Hi @DesignerPave

 

The invoice reminder feature is designed to send the reminders to the same email address that the invoice was originally sent to. Even if the email address was subsequently changed on the card the reminder would still be sent to the original email address that the invoice was sent to.

Regards,
Neil

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