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Update of email address - sending automatic reminders

DesignerPave
4 Posts
Cover User
Australia
DesignerPave
Cover User

4Posts

3Kudos

1Solutions

Update of email address - sending automatic reminders

An invoice was intially sent through MYOB using an email and now the email address for that customer has been updated but the invoice reminder is still being sent to old email.  Can this be rectified somehow?

1 REPLY 1
MYOB Moderator Neil_M
9,908 Posts
MYOB Moderator
Neil_M
MYOB Moderator

9908Posts

1086Kudos

1395Solutions

Re: Update of email address - sending automatic reminders

Hi @DesignerPave

 

The invoice reminder feature is designed to send the reminders to the same email address that the invoice was originally sent to. Even if the email address was subsequently changed on the card the reminder would still be sent to the original email address that the invoice was sent to.

Regards,
Neil

MYOB Community Support

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