MYOBCommunity
Partner Zone
|
|
Partner Zone

Update of email address - sending automatic reminders

DesignerPave
2 Posts
Cover User
Australia
DesignerPave
Cover User

2Posts

0Kudos

0Solutions

Update of email address - sending automatic reminders

An invoice was intially sent through MYOB using an email and now the email address for that customer has been updated but the invoice reminder is still being sent to old email.  Can this be rectified somehow?

1 REPLY
MYOB Moderator Neil_M
9,259 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

9259Posts

990Kudos

1300Solutions

Re: Update of email address - sending automatic reminders

Hi @DesignerPave

 

The invoice reminder feature is designed to send the reminders to the same email address that the invoice was originally sent to. Even if the email address was subsequently changed on the card the reminder would still be sent to the original email address that the invoice was sent to.



Regards
Neil
MYOB Client Support
Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post