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When is Team MYOB going to fix AVG DAYS TO PAY ?

Valued Cover User AndrewStephen
566 Posts
Valued Cover User
Australia
AndrewStephen
Valued Cover User

566Posts

356Kudos

11Solutions

When is Team MYOB going to fix AVG DAYS TO PAY ?

When is Team MYOB going to fix AVG DAYS TO PAY ?

 

Its really really annoying not to accurate data being displayed.

Just another example of the we don't care attitude from Team MYOB. 

Their new moto

"If its broken we aint going to fix it. We just don't care"

 

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1 REPLY 1
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MYOB Moderator Steven_M
29,711 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

29711Posts

3631Kudos

4364Solutions

Re: When is Team MYOB going to fix AVG DAYS TO PAY ?

Hi @AndrewStephen 

 

The Average Days to Pay is an area we have reported to the required team for further investigation and correction in a future update of the program. Currently, at this stage, we don't have a timeframe/build when that will be addressed.


In saying that, the situation is generally caused by recording a zero dollar invoice for the customer and then editing that invoice to add some values against the invoice. As a result, where possible we do recommend limiting the use of that situation where you record a zero dollar invoice and then edit it at a later stage. This will hopefully reduce additional cards showing an incorrect Average Days to Pay. Although, there is no current correction for current cards with the issue at this stage.

Kind regards,
Steven

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