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Wrapping text on Description field on Item invoice layout

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TALEA
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Wrapping text on Description field on Item invoice layout

Hi,

 

I'm fairly new to AccountRight2018, and I have fairly lengthy paragraphs to write in the description section of the Item Layout invoice when entering sales. I'm wondering how I can get the test to wrap instead of just seeing 1 line at a time whilst typing it out. I have customised my form to ensure that the text in the description is wrapped and the full paragraph is portrayed.

 

Any help with this would be much appreciated.

 

Thanks,

Talea.

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MYOB Staff Post RienaP
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Re: Wrapping text on Description field on Item invoice layout

Hi, @TALEA,

 

Welcome back to the forum and I hope you find a wealth of information here on the forum. 

 

You can enter a larger description on your Invoice by entering the details under Item Information >>Items Details >> Description sections and select "Use Item Description on Sales and Purchases" and that will default to all the time if that is what you want.

 

If you would like different descriptions then you can enter as you type and the system will automatically wrap text while data entering your invoice and display in the windows.

8.png

 

Hope this helps and please let us know how you go. Looking forward to hearing from you. 


Regards,
Riena
MYOB Training Specialist
TALEA
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TALEA
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Re: Wrapping text on Description field on Item invoice layout

Hi Riena,

 

Thanks for that. I must be doing something incorrect as it still doesn't seem to be wrapping text as I type. When I hit 'Tab' the text has wrapped - however when I am typing in the Description section, I can only see 1 line at a time.

TALEA
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Re: Wrapping text on Description field on Item invoice layout

Also - as I have quite lengthy descriptions of work performed - is there a character limit? 

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MYOB Moderator Hayden_B
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Re: Wrapping text on Description field on Item invoice layout

Yes, the character limit in the Description fields are 255 characters long. You can add more lines for description only by right clicking and adding a new Blank Line.

 

You can see this support note for details: Add headers, subtotals and lines to sales


Cheers,

Hayden
MYOB Product Analyst

Helpful links:


Product Ideas: AccountRight | Essentials | MYOB Capture | MYOB Invoices
Support Links: Support Notes | Forum Search | Status Page

Contributing Cover User Totally_Whild
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Re: Wrapping text on Description field on Item invoice layout

Sorry, but this doesn't work for me either. I have a Labour item which I use when I'm selling labour, and for my description I just enter the work I've done. But as I type to the end of the line, it just clears the line and starts again. I have to click on the Description heading to see all the rest of my paragraph, but it's a pain to have to keep doing that over and over. I just want it to leave the line I've already typed and moved to a NEW line, so it's now showing BOTH lines. Automatically. Like it always did in MYOB Classic.

 

The "Use Item Description on Sales and Purchases" option doesn't seem to change anything.

MYOB Staff Post RienaP
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RienaP
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Re: Wrapping text on Description field on Item invoice layout

Hi @Totally_Whild and @TALEA,

 

Sorry to hear the inconvenience both of you are facing. This is a little concerning as I have indicated in the above posts that you would be able to see the different lines of text you enter in the Description column. First of all, as you type in the field and press Enter, the text seems to be clear but it shows up as soon as you press tab. Space is created and the Description column widens/deepens to show all the texts entered in that field. 

 

Can you please go to the location detailed below and delete the cache files so we can rule out any loading issues. 

 

  1. Open your Start Menu
  2. Type: %localappdata%
  3. Open the %localappdata% folder:

1.png

4. Open the MYOB Folder.

5. Open the AccountRight folder.

6. Open the AccountRight version you are using

7. Open the Cache folder

8. Delete all files in the Cache folder

 

 

Let me know how you go. Looking forward to hearing from you both to see if this solves this issue. 

 


Regards,
Riena
MYOB Training Specialist
Contributing Cover User Totally_Whild
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Re: Wrapping text on Description field on Item invoice layout

Thanks, Riena. I did as you suggested and deleted all files in the Cache folder (there were two) and restarted MYOB. Unfortunately it is still exactly the same. Every time I hit "Enter" the line disappears and I can't see what I've already typed.

 

Ultimate Partner Mike_James
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Re: Wrapping text on Description field on Item invoice layout

Hi @RienaP, I think what the users are pointing out is that whilst typing the multi-line text in the description field, in v19 up to 4 lines would be displayed before the first line disappeared (provided that the preference to use expandable data fields was ticked), whilst in AR201x.x, only one line is displayed at any time UNTIL tabbing out of the field. The behaviour has changed, with the result that users cannot see any previous text until they leave the field. 


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)
New: S.T.P. Reporting solution for (Aust) v19 users, email for details

MYOB Staff Post RienaP
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Re: Wrapping text on Description field on Item invoice layout

Hi @Mike_James ,

 

Ahhh! Thanks for that! Smiley LOL

 

For sure you see only one line at a time while typing.

 

@TALEA and @Totally_Whild one workaround for that I can see is to write your first line and tab to the Price field and then click your cursor in the Description column where you want to type more text then you can keep typing and as it moves to the next line it will automatically create space. You will be able to see a couple of rows of descriptions text you have written. 

 

Hope this helps. Let us know how you go. Looking forward to hearing from you. Smiley Happy


Regards,
Riena
MYOB Training Specialist
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