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Hi I have put an amount of 990 to the wrong invoice in march which is now reconciled. How do I get that invoice out and the correct one paid in that month. Thanks.
Thank you for your enquiry @Lloydy
Your options would be:
- Undo bank reconciliation, delete the payment then record it against the correct invoice, then reconcile the account again.
- Reverse the payment via clicking into the invoice > click on 'History' next to the total amount > click on the zoom arrow next to the payment > Edit > Reverse. Reversing the payment will create a credit note, if it's for the same customer, you can go to Sales Register > Returns & Credits > apply the credit note to the correct invoice.
If it's for difference customer, you can create a holding bank account. Refund the credit using the holding account, then receive payment for the correct invoice into the holding account as well, the ending balance of the holding account shall be zero.
Hope this helps. Please feel free to let us know how you go.